Terms of Use

By registering yourself with TROMOLOM ENERGIES LLP (“Tromolom”), you authorize us to contact you via email, phone call, WhatsApp, or SMS for the purpose of offering our services, providing product knowledge, sharing updates, and informing you about promotional offers available on our website www.tromolom.com. Notwithstanding your registration under DND (Do Not Disturb), DNC (Do Not Call), or NCPR services, you expressly consent and authorize TROMOLOM ENERGIES LLP to contact you for the above-mentioned purposes.

Refund

Any advance payment made to TROMOLOM ENERGIES LLP towards products, services, project booking, consultation, or installation shall be non-refundable under any circumstances, unless otherwise agreed upon in writing by the management of TROMOLOM ENERGIES LLP.

Shipping / Project Timeline

The standard project execution timeline ranges from 45 to 90 days, depending on project size, site conditions, technical feasibility, and statutory approvals. While TROMOLOM ENERGIES LLP strives to complete projects within the stipulated timeframe without delays, certain external or unforeseen factors — including but not limited to government approvals, DISCOM permissions, material availability, force majeure events, or site-related constraints — may result in timeline extensions. In such cases, customers shall be promptly informed regarding the revised schedule.